SnatchMax / Support

How can we help?

For account help, app problems, feedback, or privacy requests, email luna.app.studio@gmail.com. Include your device model and a short description of the problem if you are reporting a bug. Please do not email passwords or payment card details.

Subscriptions

Apple manages SnatchMax subscriptions. To change or cancel a plan, open iPhone Settings → your name → Subscriptions. You can restore an existing purchase from the app’s paywall or subscription settings using the Apple Account that bought it.

Free trials

Eligible students and people with a referral code may see a 7-day trial. The offer displayed by Apple before purchase is the one that applies to your account.

Privacy and terms

Read our Privacy Policy and Terms of Service. Contact luna.app.studio@gmail.com to request help with your data or account.